The operators’ tendency to acquire less spectrums than their demand was another major reason for the fall in their services
The non-cooperation of mobile phone carriers was responsible for their poor service quality, alleged Bangladesh Telecommunication Regulatory Commission (BTRC) Chairman Md Jahurul Haque on Thursday.
He said the failure of two largest mobile operators, Grameenphone and Robi, in paying government’s audit dues forced the BTRC to suspend their services and other operational approvals since July last year that affected the service quality.
The operators’ tendency to acquire less spectrums than their demand was another major reason for the fall in their services, he clarified.
“The two operators did not pay the huge dues and take us to court every time. The audit dues are yet to be realized and as per law we had to stop their service package approvals. Also we found out the operators did not have enough spectrum to provide quality services. It is their non-cooperation that put subscribers in trouble,” Jahurul told reporters at a media briefing at his office.
He claimed the operators were not interested to buy more spectrums for higher rates.